Privacy Policy

Last Updated: 24.06.2025

This Privacy Policy explains how Supplmnt. ("we", "our", "us") collects, uses, and protects your personal data when you visit or make a purchase from www.supplmnt.com.

We are committed to protecting your privacy and complying with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

When you use our website or place an order, we may collect the following:

  • Personal Identification Info: Name, email address, billing and shipping address, phone number

  • Order & Payment Data: Order history, payment method (via Shopify’s secure checkout)

  • Website Usage Data: IP address, device type, browser, referral source, time zone, and site usage statistics

  • Marketing Data: Preferences, engagement with emails or ads, reviews submitted

2. How We Use Your Data

We use your data to:

  • Process and fulfil your orders

  • Communicate order updates and customer service

  • Improve our website and user experience

  • Send you promotional offers and newsletters (with your consent)

  • Prevent fraud and ensure compliance with legal obligations

3. Sharing Your Information

We only share your data with third parties necessary to operate our business:

  • Shopify (website platform and payments)

  • Delivery couriers (Royal Mail, DPD, etc.)

  • Email marketing (Klaviyo)

  • Analytics (Google Analytics, Meta Ads, etc.)

We never sell your data to third parties.

4. Cookies

Our website uses cookies to enhance your browsing experience and collect analytics. You can control cookie preferences via your browser settings. By continuing to use our site, you consent to our use of cookies.

5. Your Rights

You have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please email us at supplmnt@supplmnt.com.

6. Data Retention

We retain personal data only for as long as necessary to fulfil orders, meet legal obligations, and operate our services effectively.

7. Security

We use SSL encryption and secure third-party platforms to protect your data. However, no internet transmission is 100% secure.

8. Updates to this Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or on our website.

9. Contact Us

If you have any questions about this policy or your data, contact us at:
✉️ supplmnt@supplmnt.com