Terms & Conditions
Last Updated: 24.06.2025
Welcome to Supplmnt. (referred to as “we,” “us,” or “our”). These Terms and Conditions apply to your use of our website located at www.supplmnt.com and any purchases made through our online store hosted on Shopify.
By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.
1. About Us
Supplmnt. is a trading name of Drive Retail Ltd
Email: supplmnt@supplmnt.com
2. Eligibility to Purchase
You must be at least 18 years old to purchase from this website. By placing an order, you confirm that you are legally capable of entering into binding contracts and that all details you provide are true and accurate.
3. Products and Descriptions
We take care to ensure that all product descriptions, imagery, and pricing are accurate. However, we cannot guarantee that all information is error-free. Nutritional information and ingredients are listed clearly on each product page. Please consult your GP or healthcare professional before starting any new supplement, especially if you are pregnant, breastfeeding, or on medication.
4. Pricing and Payment
All prices are displayed in GBP (£) and include VAT unless otherwise stated.
We accept secure payment via [Shopify Payments, Visa, Mastercard, Amex, PayPal, etc.].
We reserve the right to change prices or discontinue products at any time without prior notice.
5. Shipping & Delivery
We aim to dispatch all orders within 1–2 business days.
UK standard delivery typically takes 2–4 business days.
International shipping availability and timelines will vary by country.
Shipping costs are calculated at checkout and provided clearly before you complete your purchase.
6. Returns & Refunds
You are entitled to a refund within 14 days of receiving your order under the UK Consumer Contracts Regulations.
To initiate a return, please email supplmnt@supplmnt.com with your order number. Products must be unopened, unused, and in their original packaging. Return postage is the responsibility of the customer unless the product is faulty.
Refunds will be processed within 7–10 working days once your return is received and approved.
7. Cancellations
Orders may be cancelled within 1 hour of purchase. Please email us immediately. Once an order has shipped, it cannot be cancelled and must follow the returns process outlined above.
8. Disclaimer & Health Warnings
The content on our website is for informational purposes only and does not constitute medical advice. Our supplements are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare provider before using any of our products.
We do not accept liability for misuse of our products or failure to follow product instructions.
9. Intellectual Property
All content on this site, including logos, text, images, graphics, and product packaging, is the intellectual property of Supplmnt. and may not be used or reproduced without our prior written permission.
10. Privacy Policy
Please review our Privacy Policy for information about how we collect, use, and protect your personal data in accordance with UK GDPR and data protection regulations.
11. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under or in connection with them shall be subject to the exclusive jurisdiction of the English courts.
12. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
✉️ supplmnt@supplmnt.com
📍 [Insert physical business address]